Privacy Policy

This Privacy Policy explains how gransino-casino-official.co.uk ("the Site") collects, uses, stores, and protects personal data in connection with your use of this website. It applies to all visitors and registered users of the Site and should be read alongside our Terms and Conditions.

This policy is consistent with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The entity responsible for processing your data is identified in the footer of the Site.

Data We May Collect

We may collect and process the following categories of personal data:

  • Identification data: Name and email address provided voluntarily through contact forms or account registration
  • Technical data: IP address, browser type, device identifiers, operating system, and referral URLs collected automatically when you visit the Site
  • Usage data: Pages viewed, time spent on site, click patterns, and navigation paths
  • Communications data: Content of messages submitted through contact or feedback forms

We do not routinely collect sensitive personal data (as defined under UK GDPR) and do not collect payment card details directly.

How We Use Your Data

Personal data collected through the Site is used for the following purposes:

  • Service delivery: Responding to enquiries and providing the functionality of the Site
  • Security and fraud prevention: Monitoring for unusual activity and protecting the integrity of the Site
  • Analytics and improvement: Understanding how visitors use the Site in order to improve content and usability
  • Legal compliance: Meeting obligations under applicable UK law and responding to lawful requests from competent authorities

We do not sell personal data to third parties and do not use it for unsolicited direct marketing without your prior consent.

Legal Bases for Processing

Processing of personal data is carried out on the following legal bases:

  • Legitimate interests: Analysing site usage, maintaining security, and improving the quality of content
  • Contractual necessity: Responding to direct communications
  • Legal obligation: Compliance with applicable regulatory requirements
  • Consent: Where we have explicitly obtained it (for example, optional email communications)

Cookies and Similar Technologies

The Site uses cookies — small text files stored on your device — to support core functionality and to gather anonymous analytics data. Cookies used may include:

  • Essential cookies: Necessary for the Site to function correctly (session management, security)
  • Analytics cookies: Used to measure traffic and understand visitor behaviour; data is aggregated and anonymised where possible
  • Preference cookies: Used to remember settings you have configured

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Site. A cookie consent mechanism is presented on your first visit where required under applicable law.

Sharing Data with Third Parties

We may share personal data with third-party service providers who assist in operating the Site — for example, hosting providers, analytics platforms, and email infrastructure services. These processors are contractually required to handle data securely and only in accordance with our instructions.

We do not transfer personal data to third parties for their own independent marketing purposes. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

Retention Periods

Personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. Data provided through contact forms is typically retained for a period sufficient to resolve the enquiry and for a reasonable administrative period thereafter. Technical and analytics data is generally retained in an aggregated or anonymised form.

Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your data in certain circumstances
  • Right to restriction: Request that processing be limited in certain situations
  • Right to object: Object to processing based on legitimate interests
  • Right to data portability: Receive your data in a structured, machine-readable format where applicable

To exercise any of these rights, please contact us through the channels listed in the footer of the Site. We will respond within the timeframes required by applicable law (generally one month).

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.

International Transfers

Where personal data is transferred to or accessed from countries outside the United Kingdom, we take steps to ensure that such transfers comply with UK GDPR standards, including relying on adequacy decisions or standard contractual clauses as appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be published on this page with an updated effective date. We encourage you to review this page periodically.

Contact for Privacy Enquiries

If you have any questions or concerns about how your personal data is handled, please use the contact details provided in the footer of the Site. For formal data subject requests, written communication is preferred to ensure an accurate and auditable response.

Last updated: 2025